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Glossary

by 2Point

How to Brief SMEs for Interviews That Turn Into Standout Content

Author: Haydn Fleming • Chief Marketing Officer

Last update: Nov 28, 2025 Reading time: 4 Minutes

Creating standout content hinges on the depth and clarity of the insights shared during interviews with subject matter experts (SMEs). Properly briefing SMEs can streamline the process, ensuring that the information captured resonates with your audience and elevates your content strategy. This article delineates how to effectively brief SMEs, offering actionable steps that will yield high-quality interviews and robust content.

Understanding the Importance of SMEs

SMEs are pivotal in providing in-depth knowledge on specialized topics. Their expertise enables your content to be credible and informative. When you engage with SMEs, the goal is to translate their knowledge into content that both engages and educates your audience.

Key Benefits of Engaging SMEs

  • Credibility: Expertise adds authority to your content.
  • Depth: SMEs provide nuanced insights that enhance understanding.
  • Engagement: Interesting perspectives make content compelling.

Step-by-Step Guide to Briefing SMEs

Effectively briefing SMEs requires a structured approach. The following steps will help you articulate your expectations and gather meaningful insights.

1. Define the Purpose

Clearly articulate why you are conducting the interview. Consider the following aspects:

  • Target Audience: Identify the readers you want to attract and their interests.
  • Content Format: Specify whether the content will be an article, a video, or a podcast.
  • Key Messages: Outline the main takeaways you want the audience to grasp.

2. Research the SME

Prior to the interview, familiarize yourself with the SME’s background and expertise. Explore:

  • Publications: Read articles or papers authored by the SME.
  • Presentations: Watch talks or lectures to understand their viewpoints.
  • Social Media: Follow their online presence for insights into current trends related to their work.

3. Prepare the Brief

Create a comprehensive brief that includes:

  • Interview Objectives: Clearly state what you wish to achieve.
  • Question Framework: Develop a list of open-ended questions that guide discussion without limiting the SME’s responses.
  • Contextual Information: Provide context about related trends or topics to facilitate meaningful dialogue.

4. Schedule the Interview

Set up an interview that accounts for the SME’s schedule and preferences. Best practices include:

  • Flexible Timing: Offer multiple times to accommodate their availability.
  • Platform Choice: Decide whether the interview will be held in person, via phone, or video conference.
  • Reminders: Send reminders as the date approaches to ensure timely attendance.

5. Conducting the Interview

Stick to your brief but remain open to new directions during the conversation. Follow these principles:

  • Listen Actively: Pay attention to their responses, allowing for natural follow-ups.
  • Clarify Points: Don’t hesitate to ask for clarifications on complex statements.
  • Take Notes: Record key takeaways digitally or via audio for accuracy in content creation.

6. Post-Interview Follow-Up

After the interview, thank the SME and provide them with an overview of how their insights will be utilized. Engage them further by considering:

  • Draft Review: Offer to share the draft with the SME for their input prior to publication.
  • Credit: Specify how their contribution will be acknowledged in the content.

Turning Interviews Into Standout Content

With the right briefing process in place, transforming interview insights into polished content becomes manageable. Here are effective strategies to leverage SME interviews:

  • Highlight Key Quotes: Use impactful quotes to reinforce key ideas and make the content relatable.
  • Incorporate Visuals: Infographics or charts can summarize complex information derived from interviews.
  • Call-to-Action: Encourage reader engagement by including CTAs that resonate with SME insights.

Best Practices for Interview-Based Content

  • Diverse Perspectives: Interview multiple SMEs to provide a well-rounded view of the topic.
  • Promote Conversations: Use quotes and anecdotes to create a narrative that encourages interaction.
  • Optimize for SEO: Utilize relevant keywords and phrases naturally within the content to improve search visibility.

FAQ

What should I include in a briefing document for SMEs?

A briefing document should contain the interview objectives, a list of open-ended questions, relevant context information, and technical aspects such as the interview format and length.

How do I prepare effective questions for SME interviews?

Questions should be open-ended, encouraging detailed responses. Frame questions around the SME’s expertise and current trends to elicit insightful contributions.

How can I ensure the SME feels comfortable during the interview?

Create an environment that is friendly and inviting. Explain the interview process and give the SME an overview of the topics you plan to discuss.

What are the common challenges in interviewing SMEs?

Common challenges include scheduling conflicts, unclear objectives, and SMEs failing to articulate their thoughts clearly. Preparation and flexibility can mitigate these issues.

By incorporating these strategies into your briefing process, you can ensure engaging, expert-driven interviews that yield standout content, setting your brand apart as an authoritative voice in your industry. To explore comprehensive multi-channel marketing strategies and advertising services, visit 2POINT Agency.

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