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by 2Point

How to Change Email for Google Business Profile

Author: Haydn Fleming • Chief Marketing Officer

Last update: Dec 13, 2025 Reading time: 4 Minutes

Effective management of your Google Business Profile is crucial for your business’s online presence. One key aspect of this management is ensuring that your primary email address is up to date. This article will guide you through the process of changing the email associated with your Google Business Profile, ensuring that you maintain control over your business information and communications.

Understanding Google Business Profile

A Google Business Profile allows businesses to manage their online information across Google, including Search and Maps. It is essential for local SEO and customer engagement. Your email plays a significant role in managing this profile, as it serves as the primary point of contact between you and Google.

Why Change Your Email?

Changing your email address for your Google Business Profile can be necessary for several reasons:

  • Ownership Transfer: If you are selling your business or transferring ownership to another individual.
  • Access Issues: If you are experiencing access problems with your current email account.
  • Professionalism: A more professional email domain can enhance credibility.

Steps to Change Your Email for Google Business Profile

Changing your email for your Google Business Profile can be accomplished in a few straightforward steps. Follow these instructions to ensure that you successfully update your email address.

Step-by-Step Instructions

  1. Log in to Google My Business:
    Go to the Google My Business website and sign in with the existing Google account assigned to your business.

  2. Select Your Business:
    Once logged in, choose the business profile that requires the email change.

  3. Navigate to Users:
    In the menu on the left, find and click on the “Users” option. This section will display the current users associated with your business profile.

  4. Add New User:
    Click on the “Invite new users” button. Enter the new email address that you would like to use. Ensure that this email is associated with a Google account.

  5. Assign Role:
    After entering the new email address, choose the role you want the new user to have. Options include Owner, Manager, or Site Manager.

  6. Send Invitation:
    Click “Invite.” The new user will receive an email invitation to accept the role.

  7. Accept the Invitation:
    The new user must open the email and accept the invitation to manage your Google Business Profile.

  8. Remove Old Email:
    After successfully adding the new email and confirming access, you can return to the “Users” section to remove the old email address, ensuring it no longer has access.

Confirming Changes

After you’ve completed the above steps, it is recommended to verify that your new email address has been updated in your Google Business Profile settings. You can do this by:

  • Returning to the Users section in Google My Business.
  • Confirming that the new email is listed and has the correct role assigned.

Benefits of Using a Professional Email Address

Utilizing a professional email address tied to your domain can benefit your business by:

  • Building Credibility: Customers are more likely to trust a business with a branded email address.
  • Improved Communication: Easier management and better organization of customer interactions.
  • Increased Control: Custom email settings and policies enhance security and manageability.

Frequently Asked Questions (FAQ)

What if I cannot access my old email account?
If you cannot access your old email, you may need to recover the account through Google’s recovery options or contact Google support for further assistance.

Can I have multiple email addresses managing the same profile?
Yes, multiple users can manage a Google Business Profile; you can add as many collaborators as needed.

Will changing my email affect my Google reviews?
No, changing your email will not impact your existing Google reviews. Your reviews are tied to the business profile rather than an individual email address.

How long does it take for changes to take effect?
Changes are usually instant, but it may take some time for Google to propagate the changes across its platforms.

Conclusion

Keeping your Google Business Profile email up to date is critical for maintaining effective communication and managing your online presence. Follow the outlined steps to change your email easily and ensure your business remains accessible to customers and management personnel. Should you need professional assistance with your Google Business Profile or other marketing services, visit 2POINT for expert guidance in enhancing your online visibility and performance.

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