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by 2Point

Marketing KPIs List by Channel

Author: Haydn Fleming • Chief Marketing Officer

Last update: Dec 8, 2025 Reading time: 5 Minutes

Understanding and measuring the effectiveness of marketing efforts is critical to achieving business objectives. A comprehensive marketing KPIs list by channel guides marketers in tracking performance across various platforms. This article provides a detailed overview of essential KPIs for different marketing channels, offering insights into how each can inform strategy and drive improvements.

The Importance of Marketing KPIs

Key Performance Indicators (KPIs) serve as a measurable value that demonstrates how effectively a company is achieving key business objectives. Tracking these metrics allows businesses to:

  • Assess Performance: Identify strengths and weaknesses across marketing channels.
  • Allocate Resources: Determine where to invest more or less for optimized results.
  • Make Informed Decisions: Use data-driven insights to adjust strategies effectively.
  • Increase Accountability: Set clear targets and expectations for marketing teams.

By evaluating performance via a solid marketing KPIs list by channel, businesses can adapt their strategies to reach their goals efficiently.

Marketing KPIs by Channel

1. Social Media Marketing

Engagement Metrics

  • Likes and Shares: Gauge content popularity and reach.
  • Comments and Mentions: Measure interaction and community engagement.

Performance Metrics

  • Follower Growth Rate: Indicates audience reach expansion.
  • Click-Through Rate (CTR): Measures the percentage of users who click on links in posts.

2. Email Marketing

Open Rate

  • Definition: The percentage of recipients who open an email. A crucial indicator of subject line effectiveness.

Click-Through Rate (CTR)

  • Definition: The percentage of recipients who click on links within the email. This metric reflects content relevance.

Conversion Rate

  • Definition: The percentage of email recipients who complete a desired action, such as making a purchase or signing up for a webinar.

3. Content Marketing

Traffic Metrics

  • Page Views: Tracks the number of times content is viewed. Useful for understanding content appeal.

Engagement Rates

  • Average Time on Page: Indicates how engaging and relevant content is to the audience.

SEO Metrics

  • Organic Traffic: The number of visitors that find content through search engines. A key indicator of SEO success.

4. Paid Advertising

Cost Metrics

  • Cost Per Click (CPC): Measures the cost incurred for each click on a paid ad.
  • Return on Advertising Spend (ROAS): Calculates revenue generated for every dollar spent on advertising.

Engagement Metrics

  • Conversion Rate: The percentage of users who take a desired action after clicking an ad. This is critical for evaluating ad effectiveness.

5. Search Engine Optimization (SEO)

Traffic Metrics

  • Organic Search Traffic: The number of visitors arriving at the site via search engines, which shows the effectiveness of SEO strategies.

Keyword Rankings

  • SERP Positioning: Understanding the ranking of targeted keywords helps gauge SEO success.

Bounce Rate

  • Definition: The percentage of visitors who leave after viewing only one page. A high bounce rate may indicate a need for content improvement or relevancy adjustments.

6. Website Analytics

User Metrics

  • Session Duration: Measures how long users stay on the website. Longer sessions typically indicate higher engagement levels.

New vs. Returning Visitors:

  • Definition: Tracks the ratio of new visitors to returning visitors, providing insights into audience loyalty and content effectiveness.

How to Set Marketing KPIs

  1. Define Objectives: Clearly outline the goals you want to achieve, whether it’s increasing brand awareness, generating leads, or boosting sales.

  2. Identify Relevant KPIs: Choose metrics that align with your specific objectives. For instance, if your goal is lead generation, focus on conversion rates and CTR.

  3. Set Targets: Establish measurable targets for each KPI to evaluate success. Ensure these are realistic yet challenging.

  4. Monitor and Analyze: Regularly review your KPIs to identify trends, make adjustments, and learn from the data collected.

  5. Optimize Campaigns: Use insights from your KPIs to refine marketing strategies, improve content, and target the right audience effectively.

Frequently Asked Questions

What are KPIs in marketing?
Key Performance Indicators in marketing are specific metrics used to measure the effectiveness of marketing strategies in achieving business objectives.

Why should I track KPIs?
Tracking KPIs allows you to identify the performance of your marketing tactics, allocate resources effectively, and improve overall strategies based on data-driven insights.

How often should I review my marketing KPIs?
It is advisable to review marketing KPIs regularly—monthly or quarterly—depending on your business needs and the pace of your marketing campaigns.

Can KPIs vary by industry?
Yes, KPIs can differ significantly across industries, as each sector may prioritize different customer interactions, sales cycles, and performance metrics.

Conclusion

A detailed marketing KPIs list by channel provides a structured approach to monitoring and optimizing marketing efforts. By identifying key performance indicators relevant to each channel, marketers can ensure data-driven decisions lead to improved outcomes. To explore how we can help refine your marketing strategy, visit 2POINT today or learn more about our Multi-Channel Marketing services. For tailored advertising solutions, check our Advertising Services.

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