Talk to sales
Glossary

by 2Point

What to Ask an SEO Agency

Author: Haydn Fleming • Chief Marketing Officer

Last update: Oct 8, 2025 Reading time: 4 Minutes

Choosing the right SEO agency is a critical decision that can significantly influence your online presence and business growth. It’s important to ask the right questions to ensure you select an agency that aligns with your goals and understands your industry. Below are essential aspects to consider when engaging with an SEO agency.

Understanding Their SEO Strategy

What is your approach to SEO?

Discovering an agency’s methodology can provide insight into how they plan to boost your online visibility. A solid SEO strategy includes:

  • Keyword Research: Understanding how they identify relevant keywords to target.
  • On-Page Optimization: Evaluating how they optimize website content, including headers, meta tags, and images.
  • Technical SEO: Inquiring about their approach to site speed, mobile optimization, and proper indexing.
  • Off-Page SEO: Learning about their link-building techniques and methods for enhancing your site’s authority.

What tools do you use?

Inquire about the tools and software the agency employs for analysis and reporting. Common tools include:

  • Google Analytics
  • SEMrush
  • Moz
  • Ahrefs

These tools can help track progress and provide insights into campaign effectiveness.

Setting Expectations and Goals

What are realistic timelines for results?

Understanding how long it typically takes for SEO efforts to yield results is crucial. SEO is often a long-term investment, and results can take anywhere from three to six months, sometimes longer, depending on competition and keyword difficulty.

How do you measure success?

Ask about key performance indicators (KPIs) the agency uses to measure the effectiveness of their strategies. Common metrics include:

  • Organic traffic growth
  • Conversion rates
  • Keyword ranking improvements
  • Bounce rates

Exploring Their Experience and Expertise

Can you provide case studies or references?

Requesting case studies or client testimonials can provide confidence in the agency’s track record. Look for examples of:

  • Successful SEO campaigns
  • Specific metrics showing improvement
  • References from businesses in your industry

What is your experience with businesses in my industry?

Experience in your specific industry can greatly enhance the agency’s effectiveness. Insight into competition and audience behavior allows for more tailored strategies.

Communication and Reporting

How often will we receive updates?

Discuss the frequency of communication and reporting. Regular updates are crucial for staying informed about campaign progress. Common intervals include:

  • Weekly check-ins
  • Monthly performance reports

What will be included in your reports?

Clarifying what data the agency will provide will help you understand campaign performance. Look for reports that include:

  • Traffic sources
  • Rankings for targeted keywords
  • Insights about user behavior

Understanding Their Pricing and Contracts

What is your pricing model?

Inquire about how the agency structures their fees. Common pricing methods include:

  • Monthly retainers
  • Project-based fees
  • Performance-based pricing

Understanding the pricing structure will help you determine if it fits within your budget.

What is the length of the contract?

Ask about the duration of the contract and if there’s flexibility for adjustments. Long-term agreements can be beneficial, but you need to ensure you are comfortable with the terms.

Final Considerations

How do you handle changes in SEO practices?

SEO is dynamic, with frequent changes in best practices and algorithms. Inquire about how the agency stays abreast of industry trends and adapts strategies accordingly.

Will I have access to my website’s analytics?

Being able to access your site’s analytics is vital for understanding your performance. Ensure the agency provides transparency and access to data.

FAQ Section

What should I expect from an SEO agency?

Expect a tailored approach with strategies aimed at increasing organic traffic, improving site authority, and enhancing user experience.

How long does it take to see results from SEO?

Typically, it may take several months to see tangible improvements, but specifics can vary based on competition and the effectiveness of strategies employed.

Is SEO worth the investment?

Yes, when executed properly, SEO can deliver substantial returns through increased online visibility, traffic, and conversions.

Do I need SEO if I’m running paid advertising?

Yes, combining SEO with paid advertising can create a comprehensive digital marketing strategy for greater success.

Choosing the right SEO partner involves comprehensive inquiry. As you evaluate potential SEO agencies, leverage these questions to elevate your decision-making process. Align your needs with a knowledgeable agency like 2POINT, which offers tailored solutions designed to maximize your business’s online potential. For more insights into marketing strategies, explore our multi-channel marketing services and advertising offerings.

cricle
Need help with digital marketing?

Book a consultation