Privacy Policy

Effective Date: June 24, 2026

2POINT Agency ("2POINT," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or opt in to receive SMS/text message communications from us.

By using our website or opting in to SMS communications, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Contact Information: name, email address, phone number, and business details you provide through our website forms or opt-in processes.
• SMS/Text Data: your mobile phone number and message history when you opt in to receive text messages from us.
• Usage Data: IP address, browser type, pages visited, and time spent on our site, collected automatically via cookies and similar technologies.
• Communications: any messages, inquiries, or feedback you send to us.

2. SMS / Text Message Communications

2POINT offers SMS communications for purposes including marketing updates, service notifications, appointment reminders, and follow-up on inquiries. By opting in to our SMS program, you agree to the following:

• Consent: You expressly consent to receive recurring automated or manual text messages from 2POINT at the mobile number you provide. Consent is not a condition of purchase.
• Message Frequency: Message frequency varies based on your interactions with us and any active campaigns.
• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out: You may opt out at any time by replying STOP to any text message from us. After opting out, you will receive one final confirmation message and no further texts unless you re-subscribe.
• Help: Reply HELP to any text message for assistance, or contact us directly at team@2pointagency.com

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their own marketing purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide our services.
• Send SMS/text communications you have opted in to receive.
• Send marketing and promotional content about 2POINT services and products (including AIObot and Lexicon) via SMS, email, or other channels where permitted.
• Improve our website and user experience.
• Comply with legal obligations.
• Protect the security and integrity of our business.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: trusted third-party vendors who assist us in operating our website, delivering SMS messages (such as SMS platform providers), and running our business. These providers are contractually obligated to protect your data.
• Legal Requirements: if required by law, regulation, or valid legal process.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

SMS opt-in data and consent records are never shared with third parties for their own marketing or promotional use.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with applicable law. You may request deletion of your data at any time by contacting us at the address below.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Withdraw consent to SMS communications by replying STOP.

To exercise any of these rights, contact us at team@2pointagency.com.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze traffic and improve your experience. You can control cookie settings through your browser. Note that disabling cookies may affect certain website functionality.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Continued use of our website or SMS services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, contact us at:

2POINT Agency
San Diego, California
Email: team@2pointagency.com
Website: www.2pointagency.com