The Challenge: Despite dominating TikTok, Mavwicks faced the classic creator economy dilemma: platform dependency. Their authentic content and purpose-driven messaging had captured millions of views and thousands of loyal customers, but expanding beyond their initial success proved challenging. The brand lacked cohesive visual identity across touchpoints, struggled with conversion rates on other platforms, and needed to evolve from viral moments to sustainable business systems.
We started with what mattered most, understanding who Mavwicks truly was beneath the viral content. Through intensive brand workshops with their team, we uncovered three core pillars that would guide every strategic decision:
Purpose: Transform everyday rituals like cleaning, relaxing, and gifting into moments of joy and empowerment for busy mothers
Audience: Discerning homemakers and thoughtful gift-givers seeking premium, trustworthy formulas without the luxury price barrier
Personality: Warm, uplifting, and sophisticated, where accessible luxury meets authentic care
Armed with clarity on Mavwicks' essence, we developed a complete visual identity system that could compete with established luxury brands while maintaining the approachable warmth that made them TikTok favorites.
From naming refinements to the final execution, every element was designed for both digital performance and retail-ready appeal. The modern serif wordmark paired with our signature "M-wave" icon evokes the sensory experience of drifting fragrance while maintaining clean, contemporary sophistication.
But the real magic happened in the packaging design. Every touchpoint needed to feel like receiving a gift from a thoughtful friend:
The cohesive suite now commands attention both online and on retail shelves, transforming first-time customers into brand advocates through premium unboxing experiences.
We delivered far more than a rebrand, we built Mavwicks a complete ecosystem for sustainable growth across every customer touchpoint..
High-Performance E-Commerce Foundation: Our custom Shopify theme balanced elegant design with conversion-focused functionality, loading in under 1 second with optimized assets, a "Shop by Scent" personalization quiz, and dynamic bundle builder. The site went from launch to first sale in under 12 hours, proving immediate market validation for the new brand direction
Full-Funnel Paid Media Strategy: Managing a $200K monthly budget across Meta, Google Ads, YouTube, and TikTok, we developed platform-specific creative strategies while maintaining consistent brand messaging. Our Google Ads approach combined high-intent search campaigns targeting premium keywords with Performance Max campaigns that achieved $10.09 ROAS, while strategic product diversification beyond bestsellers generated $11.89 ROAS from previously underperforming inventory. Across all channels, we created carousel and video ads spotlighting lifestyle routines, UGC-style content maintaining Mavwicks' authentic voice, and 15-second demonstrations that converted awareness into purchases.
Retention and Loyalty Automation: Our email and SMS flows feel like a trusted friend rather than aggressive sales pushes, achieving 50%+ email open rates and 14% SMS click-through rates, well above industry benchmarks for e-commerce brands
“The absolute BEST marketing agency hands down! Haydn and his team have been nothing short of spectacular throughout the entire process and have delivered time and time again with consistent and on time results. Everything from our website redesign, brand guide, social media management, ad creation, and overall marketing strategy has been amazing! I am so glad we decided to work with 2POINT, I can’t imagine getting the level of expertise, customer service, and care anywhere else. 10/10 recommend!”
Within their first year of partnership, Mavwicks achieved remarkable growth metrics that demonstrate the power of strategic omnichannel expansion:
Most importantly, Mavwicks achieved sustainable growth beyond social media virality. Previously, 99% of sales came either directly on TikTok or were attributed to TikTok discovery. Today, the brand operates a sophisticated multi-channel business, with TikTok accounting for just 40 % of revenue (while still increasing revenue volume). Google Ads and Meta advertising take a lion’s share between them, with email & SMS and organic search picking up traction as newer focus channels.
The transformation proves that viral social media success, when properly channeled through strategic branding and omnichannel execution, can become the foundation for long-term business growth. Mavwicks didn't just expand beyond TikTok, they built a brand that can thrive wherever their customers discover them
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